Also, please note that all international orders are subject to actual shipping and handling costs. If your order is shipping internationally (beyond Canada or the United States), after you have placed your order online you will be contacted by e-mail with a quotation for the extra shipping and handling costs. If you then wish to proceed with the order, we will send you an electronic invoice for the extra shipping and handling charges, and once it is paid, your order will ship.
You can pay with your PayPal account, or, if you do not have a PayPal account or do not want one, you can pay with VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. We accept phone orders using a VISA or MASTERCARD credit card. We also accept money orders and personal cheques sent by mail (they should be made payable to Mama Mundo Inc.). If paying by personal cheque, please allow three weeks for it to clear our bank, plus delivery time.
You are most welcome to order by phone and speak with one our customer service helpers during our office hours, which are indicated here at the Contact Us page our our website. If you order by phone, you will be charged in the currency of your residence.
To order by facsimile, simply fax us the filled out order form (download in pdf), including VISA or MASTERCARD information to our fax number: 613-482-9372.
To place your order by mail, include your completed order form (download in pdf). Also include a personal cheque or money order payable to Mama Mundo Inc. for the total amount of charges, including shipping and handling (as indicated here at the Shipping and Returns page our our website), Goods and Services Tax (GST) and provincial sales tax, if applicable.
Mail your order form and cheque or money order (payable to Mama Mundo Inc.) to:
Life Without Plastic
30 Chemin Gendron
Wakefield, Quebec, CANADA
Canadian GST will be collected on all orders being shipped to addresses in Canada. Quebec provincial sales tax will be collected to all orders shipped to addresses in Quebec. If you are required to pay sales tax, you will be alerted during the Checkout process before you make your payment.
Out of Stock Products
We make every effort to ship complete orders. But if a product is temporarily out of stock, the processing of your order may be delayed. In such a case, we will contact you as soon as possible to determine together how best to move forward.