Frequently Asked Questions
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Shipping

Do you ship outside of Canada and the United States?

 Do you ship outside of Canada and the United States?
I live in the UK and I would like to order your products. Do you ship outside of Canada and the United States? If so, how much is the shipping cost?

Payment

Payment with American Express?

 Payment with American Express?
Is it possible to pay my order with an American Express credit card?

Gift Certificates

Redeeming a Life Without Plastic Gift Certificate

 Redeeming a Life Without Plastic Gift Certificate
How can I redeem a Life Without Plastic gift certificate I purchased, or send it to another person as a gift (and/or give the recipient a hard copy ... more info

Lid Repair

Repairing lids if silicone seal detaches

 Repairing lids if silicone seal detaches
The silicone seal on the lid for my airtight container has detached. Can it be repaired, and if so, how?

Product Quality

Rust stains in my stainless steel container?

 Rust stains in my stainless steel container?
Why are there rust-looking stains inside of my stainless steel food containers where the clips have been attached to the container?
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